![]() This was in November 2022 and it is now March 2023. After my surgery, in examining my bill, I realized that they billed the wrong insurance and that the money was in error as I had already met my deductible for the year.I followed up with my insurance, and they confirmed this was the case and submitted a request to the hospital for me to be refunded to my original payment method. In September 2022 I had surgery at Ascension Seton Austin and was told at the time of my surgery that I owed $1,10**** which I subsequently paid on my credit card. ATTACHING YOUR BILL TO THE BBB COMPLAINT. COMES CLOSE TO THE CLEAR DEFINITION OF MAIL FRUAD. FINALLY, PLACING A BILL IN THE MAIL, KNOWING YOUR CAN'T BILL THE PATIENT DUE TO THE ***** THE PATIENT IS A ******** PATIENT. IF THAT IS THE ***** THEN IT'S NOT THE INSURANCE NOR THE PATIENT'S OR THEIR CARE GIVER'S PROBLEM. HOWEVER, YOU HAVE PAST THE TIMELY FILING DEADLINE AND AS A RESULT, MAY NOT BE ELIGIBLE FOR PAYMENT PER ***** LAW. THEREFORE, YOU EITHER NEED TO PROCEED FORWARD WITH FILING, IF YOU HAVEN'T ALREADY, WITH THE PRIMARY OF 2023, WHICH WAS *********************** & WHITE HEALTH PLAN FOR THE DATE OF SERVICE: 04-8-2022, OR MOVE ON TO THE SECONDARY PLAN, WHICH WAS CIGNA. AS YOUR INVOICE STATES "*********************** & WHITE HEALTH PLAN, STATES YOUR NO LONGER AN ACTIVE MEMBER ON THIS PLAN." MY CHILD WAS AN ACTIVE MEMBER OF THAT PLAN IN 2022, SHE IS NO LONGER A ACTIVE MEMBER OF THAT PLAN IN 2023. ANOTHER ***** YOUR BUSINESS SHOULD KNOW BETTER THAN TO TAKE A CHEAP ANSWER FROM THE PRIMARY INSURANCE IN 2022. SECONDLY, I'VE ATTEMPTED TO REACH SOMEONE VIA THE PORTAL AS A FOLLOW UP NO RESPONSE. DUE TO THIS ***** WHAT ONE INSURANCE DOENS'T PAY/COVER THE NEXT ONE WILL OR ******** WILL COVER. MORE OVER IN YEAR 2022, MY CHILD HAD (3) BENEFITS. These terms and conditions constitute a binding agreement between you and Ascension Medical Group Seton ("we," "us," or "our").SOMEONE NEEDS TO EXPLAIN TO ME, WHY I'M RECEIVING A BILL FOR "******************************, MD", WHEN MY CHILD IS A ******** PATIENT. The Patient Portal is an Internet service that allows our patients to: communicate with us access their health records request or reschedule appointments view and update personal information request prescriptions receive test results read patient educational material view statements pay bills and access related services and content. The Patient Portal is provided on behalf us and our physicians, employees, managers, officers, directors, agents, and representatives and powered by athenahealth, Inc. (all of the foregoing, collectively, the "Practice Entities"). The Practice Entities are intended third-party beneficiaries of this agreement and entitled to enforce all terms and conditions of this agreement.īy accessing or using the Patient Portal, you confirm that you agree to these terms and conditions. If you don't agree, don't use the Patient Portal. By agreeing to these terms and conditions, you acknowledge that you are at least 18 years of age, or legally emancipated, and that you are requesting access to Patient Portal. In order to use Patient Portal, you must have:Ī personal computer equipped with an Internet browser that has 128-bit encryption enabled and configured to accept cookies (e.g., Internet Explorer 7 or 8, Safari, or Firefox Internet Explorer 6 may not allow you to view some materials, such as test results) You acknowledge that Patient Portal is offered as a courtesy to our patients and agree that we may limit or discontinue your use of Patient Portal at any time for any reason. Internet access, a valid email account, software to receive and read email messages, and spam filters set to accept email from our domain andĪdobe Reader installed (to download a copy of Adobe Reader, please go to ). While we use state-of-the-art security, no system can guard against risks of intentional intrusion or inadvertent disclosure of information. Ascension seton health portal software#.
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